Last updated April 01, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
All returns must be within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging and include your proof of purchase, and send your return to the following address:
JCS Artificial Flowers and Plants Trading LLC
Warehouse 2, Building 14, Street 25a, Al quoz 4
United Arab Emirates
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.
Refunds will be made onto the original mode of payment and will be processed in 10 to 45 days deonding on the issuing bank of the credit card.
The following items cannot be returned:
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: